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Nevada Consumer Law Questions & Answers
1 Answer | Asked in Consumer Law for Nevada on
Q: I purchased an extended car warrantee but am unable to find a service that will accept same. I requested a full refund

The company (Palmer Administration) does not respond to any written correspondence and hangs up the phone when I contact them. They could also not help by giving me a name of a repair shop that would accept their warrantee. I purchased their policy about 1 year ago and have now stopped paying the... View More

James L. Arrasmith
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answered on Feb 24, 2024

When dealing with a situation where a warranty company, such as Palmer Administration, is unresponsive to requests for service or refunds, it's important to document all your interactions. This includes keeping records of all correspondence, phone calls (with dates and times), and any other... View More

1 Answer | Asked in Consumer Law and Business Law for Nevada on
Q: I just closed my LLC and money is tight. If I don’t pay the final phone/cable bill, will it affect my personal credit
James L. Arrasmith
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answered on Dec 25, 2023

If you've closed your LLC, your business's debts and financial obligations should typically remain separate from your personal credit. However, there are some factors to consider.

First, review the terms of your phone/cable contract. If the contract was in your LLC's name and...
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1 Answer | Asked in Civil Rights and Consumer Law for Nevada on
Q: Female attendant at Dotty's harass me while I was using the toilet after 45 seconds opening the door saying time up.

After 45 seconds on the toilet the female attendant told me that I had been in there too long and continuously asked me when will you be out of here and insisted that I hurry up and finish , this continued for about 2 minutes as I attempted to relieve myself.

After I exit the restroom she... View More

James L. Arrasmith
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answered on Dec 25, 2023

Your experience at Dotty's sounds distressing and uncomfortable. It's important to know that customers have a reasonable expectation of privacy and respect, especially in situations like using a restroom. The behavior of the attendant, as described, seems inappropriate and potentially a... View More

1 Answer | Asked in Consumer Law and Contracts for Nevada on
Q: I used an online resume builder. Errors on their end caused me to send my resume to 2 dozen companies with major errors.

I paid a small fee for a resume building company and whenever I updated my job description field, their online system updated it in 2 fields - deleting and replacing what I had already added. I didn't realize this at first, so after updating my resume to specifically first the position I was... View More

T. Augustus Claus
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answered on Oct 5, 2023

If the resume builder had technical errors that directly impacted your job search, you might have a claim for breach of contract or negligence against them. The crux would be proving damages – in this case, missed employment opportunities due to their errors. In the immediate term, consider... View More

1 Answer | Asked in Construction Law and Consumer Law for Nevada on
Q: I submitted to D.R. Horton warranty a lot of defects of my new house.

After many weeks of nothing being fixed, I decided to "video tape" the next time they came with another "third party manager". Under NRS 200, I am in all my right to have cameras inside my house, but I also gave them the disclaimer before entering the house. Two days later,... View More

T. Augustus Claus
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answered on Oct 4, 2023

The situation you described suggests a potential breach of warranty or contractual obligations on the part of D.R. Horton. If they are unwilling to address the warranty issues you've pointed out, and if their response to your attempts to document the issues is to refuse service, you may indeed... View More

2 Answers | Asked in Consumer Law, Contracts, Real Estate Law and Landlord - Tenant for Nevada on
Q: If a storage unit fire was caused by someone "unsupervised or unattended", (possibly living illegally in unit), am I

able to sue for gross negligence? My household insurance is certainly inadequate. Thank you.

T. Augustus Claus
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answered on Oct 4, 2023

In Nevada, if a fire in a storage unit was caused by someone's negligent or reckless behavior, especially if they were living in the unit against the facility's policies, you may have grounds to pursue a claim for damages. Typically, the liability can fall on the person who caused the... View More

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2 Answers | Asked in Consumer Law, Contracts, Real Estate Law and Landlord - Tenant for Nevada on
Q: If a storage unit fire was caused by someone "unsupervised or unattended", (possibly living illegally in unit), am I

able to sue for gross negligence? My household insurance is certainly inadequate. Thank you.

John Michael Frick
John Michael Frick
answered on Sep 13, 2023

Yes, you can possibly sue the person who caused the fire for negligence or gross negligence. Gross negligence is somewhat harder to prove but could give rise to punitive damages if you sustained bodily injuries from the fire.

There are strategic reasons why you might not choose to sue...
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1 Answer | Asked in Consumer Law for Nevada on
Q: I just bought a used car; if the buyer did not sign the purchase agreement and gave me a copy does it make it valid?
T. Augustus Claus
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answered on Aug 2, 2023

In Nevada, a valid and enforceable contract typically requires mutual assent, which means both parties must agree to the terms and sign the agreement. If the buyer did not sign the purchase agreement, it may raise questions about the validity and enforceability of the contract.

To ensure...
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1 Answer | Asked in Consumer Law, Civil Rights and Small Claims for Nevada on
Q: Is the mechanic liable for your car while in his possession
James L. Arrasmith
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answered on Mar 26, 2024

When you hand over your car to a mechanic, they generally assume a certain degree of responsibility for it. This includes taking reasonable care to prevent damage or theft while it's in their possession. It's essential to understand that this obligation doesn't cover unpredictable or... View More

1 Answer | Asked in Bankruptcy, Consumer Law and Contracts for Nevada on
Q: I have a charge off on my vehicle. I was never notified and it has a 0 balance, I have the vehicle and bankruptcy wasn’t

I was never notified and NEVER missed a payment. Furthermore they applied my payments to the wrong account equaling 7000. Do I have any recourse?

Timothy Denison
Timothy Denison
answered on Apr 12, 2021

You can file claims with the three credit bureaus to correct the record. If they do, problem solved. If not, file suit against the company to correct the error.

1 Answer | Asked in Consumer Law and Identity Theft for Nevada on
Q: How does one join this class-action lawsuit?

Brown v. Google LLC et al.

Adam Savett
Adam Savett
answered on Jun 28, 2020

This is a brand new case that was just filed last week.

There is no settlement, no judgement, nothing to claim at this point.

Class action cases take time, often 2-5 years from the time they are filed until they are resolved.

And there is no guarantee that the case will be...
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1 Answer | Asked in Banking, Business Law and Consumer Law for Nevada on
Q: Can we use words such as depositor, CD, Money Market with an investment account if we aren't a bank?

Can w use words such as depositor, CD, Money Market with an investment account if we aren't a bank? Our service. this investment account is very similar to a savings account in that you put your money in and you can take it out with very short notice, and you get a fixed return. It is an... View More

Bruce Alexander Minnick
Bruce Alexander Minnick
answered on Mar 3, 2020

The last time I looked, the unauthorized use of any of the financial terms you asked about, as well as many other banking, financial and investment terms, is prohibited in every state of the United States. It this were not the case you would see hundreds of thousands of small businesses offering... View More

1 Answer | Asked in Civil Rights, Construction Law, Consumer Law and Real Estate Law for Nevada on
Q: Is having no hot water in the house for 5 days and a two year old in the house with me considered as an emergency?

Home owners insurance company stated that it is not an emergency to have no running hot water for five days and a two year old in the house. That because it's a plumbing issue even though in they're policy it states otherwise.

Tim Akpinar
Tim Akpinar
answered on Jan 5, 2020

I'm sorry for your ordeal with a baby in the house. You could review the policy with a Nevada attorney, but if it is similar to most homeowner policies, the circumstances you describe might not be covered. Every policy is different and without seeing your policy, it's difficult to guess... View More

1 Answer | Asked in Consumer Law for Nevada on
Q: How can I obtain a lawyer to protect me against my apartment complex.

I pay almost $1600 a month in rent and the leasing off drags their feet on fixing anything in my apartment. I have kept every picture and email I’ve sent to them. It’s currently 32 degrees and I have no heat in my home. I have a big hole in my wall cut out by a vendor. Garbage disposal not working.

Tim Akpinar
Tim Akpinar
answered on Jan 4, 2020

Contact a Nevada landlord-tenant attorney or repost in the Landlord-Tenant category. Consumer law attorneys (where this is posted) don't usually deal with these issues. Good luck

Tim Akpinar

1 Answer | Asked in Consumer Law for Nevada on
Q: Can I buy a lighter in the state of Nevada if I am under 18

I am 16, I just wanna buy a lighter for my candles

Adam Savett
Adam Savett
answered on Dec 26, 2019

Generally, yes anyone can purchase a lighter in Nevada.

There is a specific statute on the sale of tobacco products to minors. Lighters are not even mentioned.

The code provision, NRS 202.2493, states:

...it is unlawful for any person to sell, distribute or offer to sell...
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2 Answers | Asked in Consumer Law and Contracts for Nevada on
Q: had crneotomy 2006. tumor in 3rd. ventrical. contract contingent on not using certain cards did use card not suppose to

because of no short term memory

Tim Akpinar
Tim Akpinar
answered on Oct 22, 2019

It's a little difficult to understand exactly what your question might be. From the limited description, it appears you underwent a craniotomy and currently suffer from impaired memory function and it affects what you do under a contract?? I'm not sure. I'm very sorry for the... View More

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1 Answer | Asked in Consumer Law, Contracts, Real Estate Law and Business Law for Nevada on
Q: Can my hoa restrict visitors between 10pm and 6am

I am renting and had no idea I was moving into an hoa area

Bruce Alexander Minnick
Bruce Alexander Minnick
answered on Aug 29, 2019

Yes, HOAs can restrict that--and a lot of other things too.

2 Answers | Asked in Consumer Law for Nevada on
Q: I was taken advantage of at a car dealership.

For the past week I have been unsuccessful in getting any cooperation given complete run around!

Stephen Arnold Black
Stephen Arnold Black
answered on Jun 28, 2019

Your question does not contain enough facts to form an opinion.

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1 Answer | Asked in Consumer Law, Contracts and Banking for Nevada on
Q: I am a Nevada resident & I have a high interest loan from Netcredit.com, do they need to be licensed in Nevada to lend?

If I check their website for Nevada loans, https://www.netcredit.com/rates-and-terms/nevada

I receive a message stating "Unfortunately, personal loans through NetCredit are not currently available in your state.

We are working hard to provide access to fast, trustworthy credit... View More

Bruce Alexander Minnick
Bruce Alexander Minnick
answered on May 28, 2019

There is a big difference between borrowing from a lender not authorized to make loans in Nevada and repaying a loan to a lender that is not authorized to make loans in Nevada.

Reading between the lines here tells me that

(1) you have been obligated to repay this (terrible) loan...
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1 Answer | Asked in Personal Injury and Consumer Law for Nevada on
Q: Is it legal to place a GPS tracking system on an RV rental without notifying or getting consent from the person renting
Peter N. Munsing
Peter N. Munsing
answered on Jan 9, 2019

As it's their vehicle I believe they can put that equipment on it. Even if it wasn't it would be hard to prove damages.

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