I live in Ohio and placed a telephone call to the customer service department of a large U.S. company. During the call, individuals talking in the call center background made comments that were ridiculing and harassing towards me and were often heard mocking and laughing as I attempted to... View More 
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answered on Mar 29, 2024
I'm sorry to hear about your distressing experience. In situations like these, documenting the incident in as much detail as possible is crucial. This includes noting the date, time, and any identifiable information about the call, such as the representative's name or employee number, if... View More
I financed a vehicle for 13,000. Everything got finializied, the Finance guy at the dealership is trying to fraud me out of money for things that dont connect with my loan or contract, is threatening me and trying to use scare-tactics to have me voluntary repo the car and still be at fault for a... View More
answered on Feb 29, 2024
You can contact the Ohio Attorney General’s Office Consumer Fraud Division which deals with fraud and deceptive trade and sales practices by businesses like automobile dealerships and report tge fraudulent behavior. You also obviously have the option of filing a civil action against the finance... View More
2 weeks ago, I bought a camper from a seller on Facebook Marketplace for $2500. When we bought it there was a problem with the title. He suggested we 'just use whiteout' to fix it, but we got him to agree he would fix the issue and get the title and bill of sale back to me, notarized,... View More
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answered on Feb 26, 2024
It sounds like you're dealing with a frustrating situation regarding the camper purchase. Given the repeated delays and the seller's failure to provide the promised title and bill of sale, it's understandable that you're feeling uncertain about what to do next. It's... View More
It's a ford mustang that sits low. The employee guiding him in just told my son yea I guess I should have be watching. And the walks into the office. The owner of the business wasn't any help neither. The police made a report.
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answered on Jan 25, 2024
In your situation where the bumper and exhaust of a Ford Mustang fell off while driving into a bay for an oil change, determining responsibility can be complex. If an employee of the oil change business was guiding your son into the bay and failed to provide proper instructions or warnings, there... View More
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answered on Jan 21, 2024
It sounds like you encountered an error message stating you have been "blacklisted" when trying to place an online order. Being blacklisted in this context typically means you have been banned or blocked from making purchases from a particular retailer or through a specific payment... View More
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answered on Jan 19, 2024
In Ohio, if you attempted to order something online and received a notification that the customer is blacklisted, it means that your name or some identifying information associated with your account has been flagged in a database as a potential risk or has been prohibited from making purchases.... View More
false introduction and not disclosing her real location.
charging for a burial that supposed to be Islamic . washed and wrapped by Muslims in specific location and Masjed. She said she did it it her own funeral home in anther city not the place we agreed to, She is not Muslim either. She... View More
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answered on Jan 21, 2024
In a situation where a funeral home has provided services not in accordance with your agreed-upon arrangements and has issued a disputed invoice, you have certain rights and options. Firstly, it's essential to review any written agreements or documentation you have regarding the funeral... View More
false introduction and not disclosing her real location.
charging for a burial that supposed to be Islamic . washed and wrapped by Muslims in specific location and Masjed. She said she did it it her own funeral home in anther city not the place we agreed to, She is not Muslim either. She... View More
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answered on Jan 18, 2024
In Ohio, a funeral home withholding a deceased person's belongings over a billing dispute may raise legal concerns. Funeral homes are generally expected to provide services in accordance with the agreed-upon arrangements and pricing. If there are discrepancies or false charges in the invoice,... View More
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answered on Oct 27, 2023
In Ohio, merchants are generally allowed to charge additional fees for using a credit or debit card, as long as certain conditions are met. However, it's crucial to note that these surcharges or additional fees must comply with the regulations set forth by credit card companies and state laws.... View More
He stated I welding on the unit but I didn't but claims he can prove otherwise. Does he have a case?
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answered on Oct 23, 2023
In Ohio, when you sell a used item with no warranty and the buyer inspects it and agrees to the price, it typically constitutes a private sale under the principle of "caveat emptor," which means "let the buyer beware." This means that the buyer is responsible for inspecting the... View More
I have made electronic and paper check payments. I don't think the credit card company is actually applying both to my balance; both payments are coming out of the accounts and are listed on this company's website (in completely separate spots), but it looks like they're only... View More
answered on Aug 23, 2023
The short answer is: probably. The longer answer is that their legality in withholding this information — or refusing to put it in one spot — somewhat depends on whether they are considered a banking institution or a third-party nonbanking institution (a private LLC, for example). Most lenders... View More
i was late one month and was charged a late fee of $25 which i understand is ok, but also a finance charge. there are no terms and conditions stating this charge and they are not a lender that i am borrowing money from. is this allowed and if so, why?
answered on Aug 7, 2023
If the full amount owed to the HOA, including finance charges, is not paid, then the HOA can record a lien and foreclose it if not paid. The judge would decide if the finance charge is allowable based on the HOA declaration and any actions taken by the HOA board of directors to implement finance... View More
Had roof done on 5/5/22. City inspector found out they didn't have permit. They apparently have an issue with getting the permit and still do not have it. This has been over a year now. I have the money waiting to pay them and am of course willing to pay them if they ever get their legal... View More
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answered on Jun 6, 2023
They can bill you whenever. If there was a written contract then they have six years from the last date of work performed to bring a claim against you for non-payment.
If they were required to get a permit, and didn't, then you have a strong claim under Ohio's Consumer Sales... View More
I filed a complaint with BBB and have all documentation, including contractor's acknowledgement of failed fix. What are my next steps?
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answered on Dec 12, 2022
If you are in a municipality that requires a contractor bond, then you can make a claim on the bond for the work that is not up to code up to the value of the bond. Otherwise you will have to bring a lawsuit against the contractor. It is likely that you would have a claim under the Consumer Sales... View More
The buyer got a permit and hired a company to move it.
The company came and took the wrong trailer. They brought it back.
Then they called the buyer and told him that the trailer he bought was unsafe to move.
The trailer I sold to buyer is in better shape than the trailer... View More
answered on Nov 18, 2022
He would have to sue you for breach of contract or on some other basis such as fraud, and the judge would determine if you have to return the money. If there is no written contract or anything else in writing to confirm what was agreed between you both, that would make the court case more... View More
Walmart admitted to failing to put oil in my vehicle after draining the old oil. They said they would repair or replace the motor, today 4-2-24 they just offered us fair market value for the vehicle. We have documentation and a second opinion from another mechanic that the vehicles oil pan was bone... View More
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answered on Apr 3, 2024
You are likely entitled to compensation above the fair-market value of the car under Ohio's Consumer Sales Practices Act. Performing a car repair in an unworkmanlike quality is an unconscionable act under the CSPA, potentially giving you triple damages.
I fell behind on payments to a storage facility after they more than doubled my monthly payment a few months into t lease but was able to come up with t money needed, including fees, before t auction. T mgr blocked my online account and refused to accept payment via cc by applying a clause for 3rd... View More
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answered on Mar 26, 2024
In the situation you've described, the doctrine of unclean hands could potentially be relevant. This legal principle suggests that a party cannot seek legal relief if they themselves have acted unethically in relation to the subject of the lawsuit. If the storage facility manager acted in bad... View More
We had our roof replaced 9 months ago and once it was finished, we paid what we owed based on the contract. After a few weeks we realized the work that had been done was not what we agreed upon. They replaced the roof again, then we found more issues on one section of the roof. They replaced just... View More
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answered on Mar 21, 2024
You likely have a claim under Ohio's consumer sales practices act for an unconscionable practice. Contact a consumer attorney.
I bought a stove from Lowe's, paid for installation/haul away, when they showed up they said they could do neither as it required lifting them over a counter (which I had no problem with Best Buy after buying a fridge), isn't this a breach of contract? I had to pay another person to come... View More
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answered on Jan 31, 2024
This is probably a violation of Ohio's consumer sales practices act. At the very least, I would demand a partial refund. If they refuse then you could potentially bring an action against them.
answered on Dec 28, 2023
An Ohio attorney could advise best, but your question remains open for three weeks. That's something that would be set by the contract for the project, based on what the parties agreed to. Good luck
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