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West Virginia Business Law Questions & Answers
1 Answer | Asked in Consumer Law and Business Law for West Virginia on
Q: this is a question about online shopping. I put an item in my cart and continued to shop the sale on the website.

i did not leave the website and was continuing to shop the sale for 20 minutes or so. when i went to pay for the item in question, the system stated the item was no longer available. they sold it out from under me even though i had placed the item in my cart. this is akin to being in a store with... Read more »

Tim Akpinar
Tim Akpinar answered on Feb 10, 2020

There doesn't seem to be anything illegal about this. It isn't against the law to operate an online shopping website where inventory isn't well coordinated with shopping carts of customers. It isn't a good business practice, but it shouldn't be against the law, unless... Read more »

1 Answer | Asked in Consumer Law, Business Formation, Business Law and Civil Litigation for West Virginia on
Q: Issue with electric provider

My electric provider states that I added the incorrect payment information and therefore is denying me the ability to correct my incorrect payment information, will not allow me to pay by phone, and is only giving me the option of paying in person. Do I have any legal recourse? Also there is a... Read more »

Tim Akpinar
Tim Akpinar answered on Oct 6, 2019

I'm sorry for your ordeal with your electric bill. The Public Service Commission of West Virginia oversees public utilities - electric, gas, water, etc. Maybe you could contact them and ask if there is anything they could do to help.

Their website is: http://www.psc.state.wv.us/...
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