Westminster, CA asked in Real Estate Law for California

Q: What is my next step in getting expenses paid? What are they responsible for?

A slab leak was discovered & resolved 41 days after I moved in.I had reported lack of hot water from the start. They turned up the thermostat, they changed the hot water heater, & finally found the issue.My electric bill was high & they had verbally acknowledged that they would pay for overages.I gave detailed bills on July 8th & checked in several times for updates.There is still no agreed resolution to date. On Aug. 26th I was told that $50 would be covered of the total charges of $665.81.There was a discrepancy in the dates & recalculated.They now offered $150.By my calculations they should be covering around $500. I'm at a loss. My bill is overdue. I fear disconnection & not getting reimbursed for the issue that I reported from the start. They are claiming that solid proof of when the leak began is needed & that I should have written it on the move in checklist prior to move in. My son & I left during the repairs due to bad air quality from the jackhammering dust & debris.

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1 Lawyer Answer
Richard Samuel Price
Richard Samuel Price
Answered
  • Redlands, CA
  • Licensed in California

A: Write a demand letter of the amount of money that you are owed and the reason why you are owed it. If they don't pay, then file a small claims case.

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