Newburgh, IN asked in Consumer Law for Indiana

Q: Can a customer take vehicle without paying final bill?

My husband owns his own custom car shop. A customer left his vehicle at the shop after going over what work he wanted done. They did not discuss a date it would be finished. There was no contract with a final finish date, only an invoice stating the amount of bill. The customer called my husband said he wanted to pick it up on a certain date. It was ready. He showed up with 2 police officers stating it was not ready on the promised date. My husband was told if he kept the car it would be considered theft. The customer paid nothing and left with car. Can he do that?

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1 Lawyer Answer
Paul Stanko
Paul Stanko
  • Plymouth, IN
  • Licensed in Indiana

A: I am surprised he was able to get police to assist him in taking his car back. He "can" do that, because obviously he "did" do that, but your husband can sue him for the value of parts and labor he put into the job.

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