Q: Can Aurora Health Care automatically send bills for deceased patient to collection agency? It's their new policy.
I received first and only bill for my deceased mothers care May 30. Called for itemized bill June 1 and was told I could not have itemized bill because deceased patient's accounts are blacked out upon death, however, I might be able to get a copy after her account is closed. Then on June 9 I received a collection letter. Called and was told all accounts for deceased patient's will now automatically go to collection agency. I feel they are bullying me. Can they do this automatic collection. They keep telling me this will not effect my credit but they are a collection agency.
A: Are they sending the bill to you? Sounds like you need to locate a Wisconsin consumer law lawyer to review the letter for you. They shouldn't charge you anything to review the letter, explain your rights, and give you some advice.
Kenneth V Zichi agrees with this answer
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