Lyndhurst, NJ asked in Consumer Law and Health Care Law for New York

Q: Getting High ER Bill for Leaving the room after waiting 5Hrs and not been seen.

Hello

About a month ago I went to the ER Room in pain with a bleeding Cist, I registered and after waiting for five hours without been called by I doctor I noticed that I was bleeding more and the pain was getting worse. Because of that I decided to leave the ER Room and go to a Hospital I know would assist me faster, I went to a second hospital and I was taken care of Immediately.

Now the first hospital I went to is sending me a bill for about US$1500 just for sitting down at the ER Room for Five hours bleeding and in pain. I called the hospital and they said that I need to pay that amount because the bill went out and I was at the ER Room. I explained that I wasn't seen by a provider and the person I was talking to said I had to pay the bill anyways.

I think this is an abuse, can someone please give me an advice ?

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1 Lawyer Answer
Peter N. Munsing
Peter N. Munsing
Answered

A: Get a copy of your hospital records (get them on disc, print them out at Staples/Office Max, way cheaper than getting printed copies).

Write the billing company a letter stating that they didn't see you so they provided no services, and if they dispute that you want a record showing what services were provided and by whom.

This is a letter. Hard copy. No email. Sent certified return receipt. You make a copy of what you send them. You staple the certified receipt you'll get to it and then the green receipt of mailing card when it is sent back to you.

You then recopy everything and file a complaint with the state department of health. If there's a consumer reporter for your newspaper send them a copy after you've gotten the card back and after they have provided any response, which you'll also copy. You will not discuss this on any social media. At all.

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