Q: What are my options?
In April of last year I was driving a rental Ford F250. I drove it to my doctor appointment. At the parking facility the truck met the height clearance so I proceeded into the garage. In the garage as I looked for a parking spot I heard a scraping noise. I assumed that it was cars at the level above. Once I found a parking spot I looked at the roof of the truck & saw scrape marks from the ceiling of that parking facility. Once I got home I told the rental company and they said that they would run a case in order to seek payment for the repairs from that OU medical facility. Long story short, the facility said that they disagree and refuse to pay making the case fall back on me. My question is what can I do in order to get the company at fault to pay what they owe for the repairs? How can I go about it? At one point they were reluctant to give information to me due to the fact that I was only the renter of the truck.
A: Take photos of height of the truck. Take photos of height specified at garage. Send estimates and demand for payment to insurance company of garage. They don't pay, file complaint with the insurance commissioner of OK &/or the state AG office of consumer protection. That does no good file in small claims.
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