Q: A contractor has failed to finish our kitchen remodel started in Feb. 2018 despite frequent communications & promises.
We initially left the issues unsettled because of illnesses and the deaths of parents. Since March, however, we’ve been in contact with the contractor regularly - I have copies of all communications. He has made promises to “have someone out there next week” several times but they don’t come. When a worker did finally come he told us the man who did the work originally was fired for his poor workmanship and that our project was the first one only one the guy had done by himself. The worker did not do any repair work that day but documented areas of concern and found problems we hadn’t considered. Still no action was taken.
Three weeks ago I wrote a demand letter and sent it by certified mail stating he had two weeks to finish the work or we would hire someone else and ask the court to have him pay for the work. He responded immediately, promising someone would be here Thursday and Friday last week. They didn’t show. Small Claims Court?
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