Q: I’m a contractor in Tennessee, when clients cancel after the 3 day ‘cool off’, is it legal to charge a cancellation fee?
I’ve had a few that cancel after the 3 day cancellation period, after we’re ordered materials but before they’ve been delivered to the job site. Due to the lost time for paperwork and the design process, is it legal to charge a cancellation fee? If so what is the limit to this fee?
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