Saint Augustine, FL asked in Business Law for Florida

Q: is it legal to charge a customer for a paper bill, such as a newspaper to charge for mailing a paper bill?

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2 Lawyer Answers

Bruce Alexander Minnick

  • Tallahassee, FL
  • Licensed in Florida

A: Yes. Many companies routinely "encourage" customers to switch to electronic billing and electronic bill-paying--by charging a small fee for having to send out paper statements to customers who insist on paper bills.

Tim Akpinar agrees with this answer

Tim Akpinar


A: It's being done more often nowadays. Sometimes instead of a bill, it could be in the form of a discount for not using a paper bill.

Tim Akpinar

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