Q: Hey so I was wondering if companies are required to stick to their policies regarding refunds
They are in the state of California. I'm speaking about Sony Playstation. They have a return policy on games which they aren't keeping true to since they told me I cannot have a refund when they clearly state that there is an exception to faulty games.
A: You can sue in Small Claims court for breach of contract and breach of warranty if you think the game is faulty. It will cost you about $175 in filing and service fees. But if you win, the defendant can be ordered to pay that plus refund the cost of the game.
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