Asked in Business Law and Contracts for California

Q: Is it not required for a “software upgrade” to be at least compatible with the files of the previous version(s).

If a Company A has an agreement with its clients that it can bring about a software upgrade in its software any time during the use of the software by the clients, and that the clients would, in such a case, be obligated to comply with the upgrade; would it is right to call such a modified software as an upgrade that completely makes the files generated by the previous version of the software incompatible with the new version, thereby forcing the upgrade and additionally mandating the clients to move to Cloud (for instance) and share all their data.

In sum, can a company fundamentally change the working/configuration of its software such that all the previously generated files (through the previous software versions) become incompatible with the new version, and still call such new software as a “software upgrade” (and not a new software or a migration or some other term).

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1 Lawyer Answer

A: This is not a legal question.

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