Q: what can i do as a victim of fraud?
Last week my bank called to inform me of suspicious activity going on with my account (BBT). They told me that the person had attempted to, and succeeded, in entering my account via mobile device somewhere overseas. I was directed to change my account information and go into my nearest bank as soon as possible. I went in the next morning and noticed funds (over $2000) had been deposited into my account. I didn't touch it, and was hoping they could help me smooth things over. I was told that the checks deposited were indeed fraudulent and that my account was closed and there was an investigation in the works. At this point there was nothing else I could do but wait. I have no evidence of this happening besides bank statements. Yesterday I spoke with someone from the branch and they informed me that I have overdraft fees and a $-2000 balance on the account. i still have to pay this amount of money.
A:
At this point, it is best to file a formal complaint with your bank. Do you have any documentation from the bank when they alerted you of any suspicious activity? Secondly, the bank should be able to determine where the funds came from and when the funds were withdrawn. If you did not withdraw ANY of the monies, you should be in the clear. It may take awhile, but it is best to remain vigilant and consistent about finding a resolution with the bank.
If you determine that your efforts are proving futile, it may be best to contact an attorney who can assist you with your circumstances.
We are glad to assist you. Contact us whenever you are ready.
I wish you well.
--The Upshaw Law Firm, (770) 240-0922.
Tim Akpinar agrees with this answer
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