Concord, CA asked in Collections for California

Q: I was sent to collections for a debt I don't owe. I have not received a response and wanted to know what else I can do

The company did not return calls for me to try to dispute this debt. I have email correspondence from the company saying the debt was in error and that it would be removed from my account. When I reach out to the collection agency, they tell me they have not received a response from the company and that they have noted my dispute. I wanted to know if there were any steps I could take to get this removed from the collection agency and settled?

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1 Lawyer Answer
Charles William Michaels
Charles William Michaels
PREMIUM
Answered

A: Wait until the collection agency HAS received the response from the company. If the collection agency has not received that response in a reasonable time, WRITE to the company with a certified letter stating the problem.

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