Meridian, MS asked in Consumer Law, Civil Litigation and Legal Malpractice

Q: Can front desk give out a key to anyone that has a Tennant's key?

I was staying at a hotel in Mississippi, at the time I had company after checking to see who it was the knocks went unanswered. The next 4-5 minutes later someone tried to open our door. The deadbolt was the only reason that individual could not gain entrance. I then called the front desk asking why would they release a key to anyone other than me? The young lady stated because he had all your information. I told her that was against the law and she said it was not and that I shouldn't have had anyone else in my room, then she hung up. I called her back and advised her that will cost her her job. She laughed and said she highly doubt it. I have called corporate several times and even went to her managers to no avail. I was told I was being difficult from the female manager because I told them I would clean my own room and they did not like the fact I reserved my rooms online.

Not to mention the guy had a gun and threatened me

1 Lawyer Answer
Tim Akpinar
Tim Akpinar
Answered
  • Little Neck, NY

A: A Mississippi attorney could answer best, but your question remains open for four weeks. It was improper for the key to your room to be given out to someone else. In terms of your civil remedies, they would be based on actual damages, more so than damages that might have occurred with a break-in. You could reach out to attorneys to discuss in detail and analyze further. Good luck

Tim Akpinar

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