Quail Valley, CA asked in Business Law, Consumer Law, Criminal Law and Small Claims for California

Q: Can I make a refund with a gift card if I receive cash for it initially and services were not rendered

Customer wanted trees trimmed he paid me in advance $350 I was unable to show up due to family emergency I told customer I could be there the following day he demanded a refund. I've been issued him a gift certificate for the amount he paid for the services of $350 and emailed him the gift certificate. So I took the debit card payment did not complete service they gave him a gift certificate is that legal

2 Lawyer Answers
Maurice Mandel II
Maurice Mandel II
Answered
  • Consumer Law Lawyer
  • Newport Beach, CA
  • Licensed in California

A: You should refund the $ in the same form as you received it. If he is OK with the gift card, you are done. If not, get it back, give him cash or a check.

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Dale S. Gribow
Dale S. Gribow
Answered
  • Criminal Law Lawyer
  • Palm Desert, CA
  • Licensed in California

A: MORE INFO NEEDED BUT THE REFUND SHOULD BE IN THE SAME FORM THAT YOU REC'D IT.

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