Hyattsville, MD asked in Consumer Law for Maryland

Q: Can a repair shop ask for additional money (due to their invoice errors) after repairs are made and paid for.

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1 Lawyer Answer
Mark Oakley
Mark Oakley
Answered
  • Rockville, MD
  • Licensed in Maryland

A: Not enough facts. As a general proposition, the repair shop is entitled to be paid for work and materials requested to be performed that were actually performed, and the customer has the right to approve of repairs over and above what was discussed or agreed to be performed and paid for. It is unclear what the terms of the repair order/contract were, and whether the price quoted and paid was based on an estimate or a fixed sum, and whether at the time payment was made there was a full satisfaction of the debt owed to the repair shop. If the extent of a repair cannot be fairly estimated until the product or device is examined and opened up or taken apart, then the cost is likely merely a non-binding estimate subject to change based on what repairs are discovered to be required to complete the repair.

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