Q: Hello, I have an issue with a company in New Jersey
I bought some training courses on Internet but it's impossible to finish them within one year. I asked the company a refund but they refused.
They said: if I made the request before they delivered the package, it will be OK.
In the reality, I sent them my request before they told me that the package is ready.
I have all the chat history with the guy in linkedIn and in the emails.
I want to know how to do to the company pay me back please? Thank you in advance.
A: Based on these brief facts, it sounds like it might be a difficult case. As a starting point, review the agreement you entered into. Look at the terms for cancellation. Unfortunately, these conditions sometimes tend to be limited, where it isn't merely enough not to be able to complete a program. You could reach out to attorneys to discuss. It will probably not be a free consult. If you consult with an attorney, ask them if this is something worth pursuing. You don't want to compound the problem with attorney fees if it would not be cost-effective to pursue. Good luck
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