Torrance, CA asked in Contracts for California

Q: Hello so I recently bought a puppy from a foundation and a week later returned him because I couldn’t keep it anymore

The contract I signed doesn’t say anything about not getting my money back. The lady in charge of the refunds says she can’t refund me the money back. Can I sue her?

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2 Lawyer Answers
Maurice Mandel II
Maurice Mandel II
Answered
  • Newport Beach, CA
  • Licensed in California

A: Anyone can sue for anything, but winning is a different question. How did they break the contract with you? What does the contract say about returns of the pet? I believe that you should contact a local attorney to discuss your personal situation.

Jonathon Maddox
Jonathon Maddox
Answered
  • Redding, CA
  • Licensed in California

A: As my colleague points out, this case would turn on what the company's policy and contract states about refunds. You're not entitled to one just because you want to return it. Some states do require a 3 day refund for "buyer's remorse", but a week later would not qualify in most cases. There may be some law in regards to animals that I'm not aware of, but not likely.

You also wouldn't sue "the lady in charge", as you would need to sue the company itself for not providing you with a proper refund if the fine print allowed you to. But before you go to a lawsuit action, I would simply go up the chain, and speak to the higher manager/owner of the store and see what their refund policy is.

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