Q: Do I have any recourse for refund for an online course bought that teaches unethical methods that I am not happy with?
As part of the transaction, I had to sign a purchase agreement which may have given up all my rights to any recourse. In retrospect, I regret signing such an agreement in such haste and was blind-sided.
I requested a refund on ground of unethical methods being taught in the program that I am not happy with, and do not wish to be a part of, but this attempt failed.
They responded by referring me back to the purchase agreement signed plus their action-based refund guarantee.
A: An attorney would need to see the purchase agreement and refund guarantee. Arguing for cancellation of a contract based on the ethics of the methods could require more analysis than is possible in the limited scope of this forum. And ethics could sometimes be difficult point of law to argue. You could approach attorneys to discuss in detail, but it would be important to balance possible legal costs with the amount at hand, or you could look into handling the matter yourself. Either route would involve balancing legal fees and time with the amount in dispute. Good luck
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.