Miami, FL asked in Consumer Law for New York

Q: Do I have any recourse for refund for an online course bought that teaches unethical methods that I am not happy with?

As part of the transaction, I had to sign a purchase agreement which may have given up all my rights to any recourse. In retrospect, I regret signing such an agreement in such haste and was blind-sided.

I requested a refund on ground of unethical methods being taught in the program that I am not happy with, and do not wish to be a part of, but this attempt failed.

They responded by referring me back to the purchase agreement signed plus their action-based refund guarantee.

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1 Lawyer Answer
Tim Akpinar
Tim Akpinar
  • Little Neck, NY
  • Licensed in New York

A: An attorney would need to see the purchase agreement and refund guarantee. Arguing for cancellation of a contract based on the ethics of the methods could require more analysis than is possible in the limited scope of this forum. And ethics could sometimes be difficult point of law to argue. You could approach attorneys to discuss in detail, but it would be important to balance possible legal costs with the amount at hand, or you could look into handling the matter yourself. Either route would involve balancing legal fees and time with the amount in dispute. Good luck

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