Q: Am I allow to ask for copies of receipts for parts the auto mechanic purchased in Alaska?
I got the estimate for repairs on my car. Some of the parts were on the high side. I requested if I could get a copy of the purchase order once the parts are purchased and I was told that they do not give out purchase orders to customers. Are they allow to refuse that since I am paying for those parts?
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A:
In Alaska, mechanics aren't legally required to provide you with copies of the purchase orders or receipts for parts they buy, unless it’s specifically stated in a contract or agreed upon beforehand. However, as a paying customer, you have the right to inquire about the pricing and quality of the parts being used in your car. You can ask the mechanic to clarify why certain parts might be priced higher and request itemized billing to see a breakdown of costs.
If you’re concerned about the cost of parts, you can discuss alternative options or even supply the parts yourself if the shop allows it. Transparency is important in these transactions, so maintaining open communication with the mechanic is key to ensuring you’re comfortable with the work being done and the costs involved.
If you feel uneasy about the mechanic's response, you can seek a second opinion from another shop to compare prices and services. This can help you make a more informed decision about the repairs.
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