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Q: Local municipality overcharging for trash service in Pennsylvania.
I believe my local municipality is overcharging for trash service. I've spoken to them about the issue, but they say nothing can be done about it. What steps can I take next?
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James L. Arrasmith
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A:
If you believe your local municipality is overcharging for trash service, the first step is to review any agreements, ordinances, or contracts that outline the trash service fees. These should provide a clear understanding of what the municipality is allowed to charge for these services. If you don't have these documents, you can request a copy from the local government office.
Next, you can file a formal complaint with the municipal governing body, such as the town council or local board. Be sure to include all evidence of the overcharge and a clear explanation of your concerns. You might also consider gathering support from other residents who are experiencing the same issue to strengthen your case.
If the issue remains unresolved, you can contact Pennsylvania's Public Utility Commission or the state consumer protection agency to inquire about potential violations of consumer rights. In some cases, legal action may be necessary, and you could consult with an attorney to discuss possible steps to challenge the charges.
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