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1 Answer | Asked in Consumer Law for Arizona on
Q: Is it legal for a receptionist to discuss your balance due loudly for others to hear?

I went to my appointment and went to check in. She asked name and then said are you aware of the balance you owe. I said yes. She said a balance of 200+ loudly and asked if I was going to pay. I said not right now but in a few days. I don’t think that is legal and if it is , well it feels like it... View More

John Michael Frick
John Michael Frick
answered on Jun 13, 2024

This is no different than a cashier at a fast food restaurant, grocery store, or retail store telling you the the total amount owed for a purchase. No reasonable person overhearing the conversation would consider it defamatory or really think anything much about it. Her telling you your balance... View More

2 Answers | Asked in Consumer Law for California on
Q: I understand that storage facilities only need to given an existing tenants a 30 day notice for increasing their rent.

How is it that they can randomly pick a % amount to increase it by and not disclose it in the contract?

Better yet, rent increases can be given 3 months after you first start renting. Generally speaking most people assume that a rent increases come annually like a home rental. Why are... View More

John Michael Frick
John Michael Frick
answered on Jun 13, 2024

At the time of entering into the business relationship, customers and self-storage companies are perfectly capable of negotiating additional terms like a longer notice if any increase is more than 10% if they so choose. Most of the time. the parties agree that the self-storage rental agreement is... View More

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2 Answers | Asked in Consumer Law for New York on
Q: On 4/26/24 I paid $100 with debit card On 5/16/24 I paid $200 debit Canceled on 6/1/24 Can they after $300 was paid?

My Geico auto due $554 4/29/24

4/26/24 debit $100

5/16 debit $200 over phone assured everything ok as long as I pay remaining balance

John Michael Frick
John Michael Frick
answered on Jun 13, 2024

In most situations, an automobile liability insurance company must cancel a policy if the premium is not paid in full within 30 days of the due date. You do not mention whether you paid the remaining balance of $224 by 5/29/24. My guess is that you didn't and that is why GEICO cancelled the... View More

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1 Answer | Asked in Consumer Law and Civil Litigation for Kentucky on
Q: We bought a used boat. Equipment was missing when we picked up the boat. Can the seller be made to return the equipment

The sailboat ad listed the missing equipment and the survey report also listed the equipment. The seller is not returning phone calls or text messages from our broker. The cost of replacing the missing equipment would be approximately -$4000 plus.

Timothy Denison
Timothy Denison
answered on Jun 12, 2024

Yes. If it is listed in the ad, you may have a fraud claim against the seller.

1 Answer | Asked in Consumer Law for New York on
Q: A loan company told one of my references how much i owe without my permission. Is that illegal?

I owe them some money from last month they called one of my references left a voicemail that disclosed how much I owe them, the last time I made a payment and even texted it to them

Tim Akpinar
Tim Akpinar
answered on Jun 18, 2024

A debt collection or consumer rights attorney would know this best, but you await a response for a week. Until you are able to discuss with someone who works in this area, it could depend on the scope of the agreement and what information it says will be shared with co-signers or other parties... View More

1 Answer | Asked in Consumer Law, Civil Rights, Gov & Administrative Law and Small Claims for New York on
Q: My brother’s car was impounded I got a notarized letter to release the car but the towing company refuse to release it

The didn’t accept the notarized letter.

Everytime they ask for some sort of form I get it for them then they refuse to accept it and they ask for something else.

Now they’re asking for a form to be sent from wherever the owner is in Fedex but Fedex is not available there and no... View More

James L. Arrasmith
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answered on Jun 15, 2024

It sounds like you're facing a frustrating situation with the towing company. Despite providing all the necessary documentation, they continue to reject it and create additional hurdles. The requirement for your brother to personally release the car, especially when international shipping... View More

1 Answer | Asked in Bankruptcy, Consumer Law, Criminal Law and Personal Injury on
Q: Okx is big cryptocurrency exchange. My account was washedout and deleted all money stolen from there.I m poor person plz

MY MONEY WAS STOLEN FROM OKX CRYPTO EXCHANGE. PLZ KINDLY HELP ME. I HAVE ALL DETAILS AND ALSO TICKET SUBMITTED IN THEIR HELPDESK

James L. Arrasmith
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answered on Jun 14, 2024

I'm so sorry to hear that your money was stolen from your OKX cryptocurrency exchange account. That must be an incredibly stressful and upsetting situation. I have a few suggestions for steps you can take:

1. Make sure you have submitted an official support ticket through OKX's...
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1 Answer | Asked in Consumer Law, Banking, Business Law and Small Claims for Illinois on
Q: I disputed a transaction involving 2 charges with my credit card co. A credit was given for 1 charge but not the other.

This dispute involved the same set of facts and documents. Since it involved 2 charges, 2 separate reviewers were assigned to my dispute. One reviewer granted a permanent credit for 1 charge. The other reviewer closed the dispute for the 2nd charge without a credit and said I was responsible for... View More

Matthew McKenna
Matthew McKenna
answered on Jun 13, 2024

I would contact a consumer protection attorney that is familiar with the Truth in Lending Act. Depending on the circumstances, you may have a case and a consumer protection attorney will likely offer you a free consultation and may not charge you anything up front if there is a case to bring.

2 Answers | Asked in Consumer Law for California on
Q: I had 2 rent increases on 2 storage units during COVID. Both units were increased by 27% each time.

While under a state of emergency there is a cap of 10%, yet I paid the higher amount of 27% per increase. The day after the state of emergency was lifted my storage facility increased ea unit another 38%.

My question is 2 fold, how do I get my money back for the improper % increases and... View More

Scott Richard Kaufman
Scott Richard Kaufman
answered on Jun 12, 2024

For me, I'd vote with your feet, ie, move out immediately and I'd YELP! them negatively AND I'd call a consumer reporter from one of the local news stations...

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2 Answers | Asked in Consumer Law, Contracts and Construction Law for Ohio on
Q: How do I recover a down payment to a general contracting company that is making no effort to communicate or do the work?

Contract signed for project and down payment paid in March. Contractor never contacted me again. I complained to the contractor company then was given a new contractor who is doing the same as the prior contractor. Verbally, the agreement with the first contractor and second contractor was to... View More

John Michael Frick
John Michael Frick
answered on Jun 10, 2024

It depends on the nature of the job and what a reasonable time for completion of that particular job is.

In a contract, the parties usually must explicitly agree on a firm completion date if it is important to the parties when the work must be performed. The phrase used to describe this...
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1 Answer | Asked in Consumer Law, Copyright, Criminal Law and Workers' Compensation on
Q: How can I got my parents id?
James L. Arrasmith
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answered on Jun 10, 2024

If you have a legitimate need for your parents' identification, such as for official paperwork or in case of an emergency, the best approach is to have an honest conversation with them about your reasons for needing the information. They may be willing to provide you with the necessary details... View More

1 Answer | Asked in Uncategorized, Bankruptcy and Consumer Law for California on
Q: How to recover money for services rendered?

How can I go about recovering money for services rendered in an abandoned RV? It is stored currently in CA but is registered in CT. The owner is also in bankruptcy. The RV isn't worth much ~ so I'm not really interested in taking possession. Is there a other way to recover my money? I... View More

James L. Arrasmith
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answered on Jun 8, 2024

Under California law, there are a few options you can consider to recover money for services rendered on the abandoned RV:

1. Mechanic's Lien: If you performed repairs or maintenance on the RV, you might be eligible to file a mechanic's lien. This allows you to sell the RV to...
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1 Answer | Asked in Uncategorized, Bankruptcy and Consumer Law for California on
Q: How to recover money for services rendered?

How can I go about recovering money for services rendered in an abandoned RV? It is stored currently in CA but is registered in CT. The owner is also in bankruptcy. The RV isn't worth much ~ so I'm not really interested in taking possession. Is there a other way to recover my money? I... View More

James L. Arrasmith
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answered on Jun 8, 2024

To recover money for services rendered in California, you have a few options, but the owner's bankruptcy and out-of-state vehicle registration complicate the situation. Here are some steps you can consider:

1. File a mechanic's lien: In California, you may be able to file a...
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1 Answer | Asked in Consumer Law and Health Care Law for California on
Q: Is there a way to have Walgreens reimburse money paid for prescriptions?

Is there a way Walgreen can reimburse her some funds?

My sister has been getting her prescriptions filled at Walgreens. She was paying big prices than she should have. She is not well and is seventy-three years old. We found GoodRX has offered much lower prices. Is there a way to get... View More

James L. Arrasmith
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answered on Jun 8, 2024

If your sister has been overpaying for prescriptions at Walgreens, there are steps you can take to seek reimbursement. While there is no guarantee that Walgreens will reimburse the difference, it is worth trying, especially given her age and health situation.

First, gather all the receipts...
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1 Answer | Asked in Consumer Law and Insurance Bad Faith for Virginia on
Q: A medical insurance claim was denied, can you help us with the appeal.

My mom suffered a stroke while visiting the US. We bought her a travel medical insurance before her travel dates, but the insurance claim was denied while she was in the hospital. We are trying to file an appeal against it as it falls under their clause "acute onset of preexisting... View More

Tim Akpinar
Tim Akpinar
answered on Jun 9, 2024

A Virginia attorney probably advise best, but you posted last week, and time is of the essence in the matter you describe (the appeal). Don't lose time awaiting an offer of legal services on this forum - the format here is brief Q & A. It isn't set up like a referral service for... View More

1 Answer | Asked in Consumer Law on
Q: How to get false information off of my credit report

I had a car loan with Credit Acceptance starting in Feb of 2020. I refinanced my car in November 2022. Now they have reported an open car loan over 90 days late. Experion said they have recorded the loan closed but can’t do anything about the 90 day late claim which is false. I really need a... View More

Matthew McKenna
Matthew McKenna
answered on Jun 7, 2024

You can contact a consumer protection attorney that is familiar with the Fair Credit Reporting Act. You'll want to check with your new loan company to ensure they paid the old loan off timely.

2 Answers | Asked in Internet Law, Consumer Law and Criminal Law for Texas on
Q: Can you help me? I've been scammed trying to buy a 2018 Nissan Altima for $2,500, since May 21st. I paid $2,815.

Since May 21st. I am out of $2,815, trying to purchase a 2018 Nissan Altima for $2,500, I was promised a $2,815 refund at delivery. Now they are requesting an additional $1,200, it is always some new money request.

My Goal is compensation and/or exposing this situation.

I paid.... View More

John Michael Frick
John Michael Frick
answered on Jun 6, 2024

This sounds a lot like a scam and you should notify law enforcement, Zelle, and CashApp.

In an ordinary purchase of the used car, you would pay the money to the Seller, the Seller would sign the title over to you, and you would take possession of the vehicle and title. If you were...
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1 Answer | Asked in Appeals / Appellate Law, Consumer Law, Civil Rights and Public Benefits on
Q: My case worker stopped my food and cash during an appeals. I requested to con receiving until decision ?

My girlfriend/roommate live in east central Minnesota. We both receive SNAP & MSA for 7 plus years now. We are separate households. We get s.s.i check monthly separate of course. We each get SNAP & MSA as separate households. We each have separate bank accounts file taxes separately split... View More

James L. Arrasmith
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answered on Jun 21, 2024

I understand you're in a difficult situation with your benefits being stopped during an appeal. Here's some general information that may be helpful:

1. Continuing benefits during appeal:

In many cases, you have the right to continue receiving benefits while your appeal is...
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1 Answer | Asked in Consumer Law for Mississippi on
Q: My vehicle has been at a Chevrolet dealership for over 3 months while there it has been broken into .

And the police told me that it was turned over when it should not of been able to crank. Now they are telling me that it is ready but when I test rode it it is not fixed properly.

James L. Arrasmith
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answered on Jun 10, 2024

If your vehicle has been at a Chevrolet dealership for over three months and was broken into while there, it's crucial to address this issue with the dealership management. Clearly explain the situation, emphasizing that your vehicle was broken into on their premises and that the police... View More

1 Answer | Asked in Consumer Law for Florida on
Q: I purchased a funerales catolicos de puerto Rico burial service for my brother who reside in texas. Can i cancel even t

Can i cancel even though the clause states 15 days after signing? His wife decided to bury him in Texas

James L. Arrasmith
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answered on Jun 5, 2024

To determine if you can cancel the burial service despite the clause stating a 15-day period, start by reviewing the contract for any exceptions or additional clauses regarding cancellations. Sometimes contracts include special provisions for unexpected situations or changes in plans.

Next,...
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