Q: Can a hospital change the payment account number on a payment check before cashing it?
I have a medical bill account with a medical bill collection agency. I set up a payment arrangement 6 months ago. The lady who set the arrangement up with me told me that I can continue to send the payments to the hospital with the new account number and they would apply it to the account. Ive made 6 payments of $100. They were all cashed by the hospital. The collection agency never saw a cent. They are sending it to a judge. I have electronic copies of the checks from where they were cashed. The hospital crossed out the account number and hand wrote a different one. Was that a legal practice by the hospital? I confirmed that they do have a process in place with their collection company for transferring payments to accounts in collections.
Not sure how this is malpractice, but check with a consumer protection or debtor's rights lawyer.
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