Q: I am sending in a product liability claim with walmart and they told me they needed the product and receipt. True?
They also processed my item that caused my person injury as a return against my wishes. Is this going to effect my case? I am worried now because they seemed like they were lying to me. First they had me go in to fill out the form. I get there and they say I need to product and receipt so I fill out the form and have my boyfriend bring the product and receipt the next day as I am not supposed to be walking around with my injury. Well I specifically told them I do not want a return, I made sure they were taking my product to process the claim like they said and they assured me and when my boyfriend got there they asked if he wanted a return he said no and they did it anyway. He didn't know had I been there I would've declined the money. Is this going to hurt my case? Should I have kept the product?? Should I bring back the money and tell them this is not what I wanted.. I am really worried now because I feel like I had a really strong case before this happened.
A: The product needed to be kept--the way to handle it is let them examine it but you keep it. A little late now. Your getting your cash back if you didn't sign a "release of all calims" woudl be ok. If you didn't talk to an attorney why not contact a member of the Maine Assn for Justice--they give free consultations.
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