Q: can you sue a company for a representative giving wrong information when it comes to the cost of a bill?
The client was quoted a cost of ~$150 when the bill got changed it was ~$195. The company offered a $25 credit but could not match the cost that there representative quoted initially. Client has this in writing.
A: Missouri law provides, in the Merchandising Practices Act, that if someone suffers damage because of deception, that person is entitled to relief. Now, just because the law says you're entitled to it, doesn't mean you get it. That's where a smart attorney comes in. Now, what you're describing may best be settled in small claims. If that is the case, you may want to do a lot of research, or you may want to talk to an attorney happy to give free and detailed advice.
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