Q: I have Medicaid and Aetna. I delivered my baby over a year and half ago and they will not process the claim.
I have sent the COB on multiple occasions. I have even called and informed them they are my primary insurance. My other insurance is federally funded and even they admit they should pick up what Aetna does not cover. What should I do?
A: You may want to consult with an attorney. This could be a case that could be solved by sending a demand letter to Aetna explaining the facts and your position that they should cover you. If that does not work you may have to litigate the issue. I recommend you bring all the relevant documents and consult with at least one attorney and get them to give you a recommended solution. Good luck.
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