Q: what to do if the insurance says they only covers accidents not theft? Can I take the case to court?
I stayed at a hotel and forgot my golden rings (about a 1000$ of value) in the bathroom right before I checked out. I called the hotel 30 min after I said I am coming back. 2 cleaning staff entered the room before I came ( one after another not together) They said they didn’t find it. The police came and there was a case but I didn’t accuse the hotel with theft I said to the Police officer they are missing. The hotel referred me to their insurance and insurance said they cover only accidents not theft. Can I take my case to court? The theft happened in MD and I live in VA. Also I didn’t sign anything saying the hotel is not responsible for the guest valuables and I booked the room via bookings.com
A: It would be a tough case. It's your word against theirs as to the disappearance of the rings. It could have been a different situation if they were presented to the front desk for safekeeping. You could consult with an attorney to see if after discussing the matter with you in greater detail they are able to identify any issues that support your position. Good luck
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