Q: I paid a company to fix my mower and two years later they still have it. Is there anyway to receive my money back?
I paid them in advance and at one point they thought they fixed it, upon my arrival I could not get it started. I just want my mower and my original money back
A: Depending on where the company is located in relationship to where you live, you may be able to bring a small claims action against the company, seeking the amount you prepaid as well as the mower. Any written documentation including claim check or price quote would be very important in proving your damages.
In settings where there has been a long gap in communications by both sides, sometimes it doesn't hurt to simply touch base with a polite reminder. After two years, it's possible they don't remember the repair ticket or they lost track of the item in the shop. Taking two minutes to send a reminder that you want the mower back could be worth attempting before setting out on the expense of going to court.
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