Q: I was never issued a debit card from unemployment but the unemployment site says that I have been issued 3payments.
What can I do? I call weekly and keep getting the same answer of someone will call me back or they'll send an email.
A: If you have an open claim, check the payment method on the unemployment site. You may have direct deposit setup. You can change that. If you had direct deposit setup for a prior claim, the unemployment department (IDES) still may have that on file even if you no longer have that account. You may need to call the prior bank. If you did not setup direct deposit and there is one setup, this could be fraud. Change your password. Fill out a fraud complaint form on the site. That may mess up your whole unemployment claim though. The IDES callback system can take over a week for you to receive a callback right now.
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