Q: Should I report my attorney?
This past January, I was involved in a car accident. I went to the emergency room and attended all of my therapy sessions. I call the law office every so often for updates. They always say it’s going to be 6-8 more weeks. (Say this every month) It is now September. Now it’s a different story stating that they haven’t received my bills from the hospital yet, and wait another 6-8 weeks. On the other hand, the attorney wrote my sister (also involved in accident) a letter saying that everything is cleared on our end, but he can’t get in touch with the other drivers insurance company. If he doesn’t get in touch with her by the beginning of next year, “we” will file a lawsuit. I call him to see what’s really going on, because I’m being told something totally different over the phone. He doesn’t return any of the calls or texts, but when I would reschedule a therapy session he would send me rude text messages asking why I rescheduled. Someone is clearly lying here.
A: One of the biggest issues, as I understand it, for clients is lawyer timely communicating with their clients. It is a tough area- the lawyer does have other cases- but does need to communicate. the client has only one case- and wants communication in a process that doesn't often move at a pace that the client would want. I would suggest asking the lawyer to send a written update periodically as to the status and the future for the case.
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