Q: I have a contract to provide a solar system and supply maintenance for 20 years. They have closed doors.
They have closed their doors and are under "restructuring. " They are working to finish install and start taking draws on account. What should I be doing to make sure they don't change their name, take the money and leave without providing service for 20 years?
A: Don't pay them anything until they finish the install, you verify that the system is working as represented, and they give reasonable assurances of performance by posting a performance bond ensuring that they will provide all necessary maintenance services for 20 years as agreement.
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