Q: Can The hospitals debt collector send an email with what’s owed to someone that doesn’t have access to my medical info.
I’m working with the hospital on setting up a payment plan since I gave birth. However it seems their debt collector I’m assuming has emailed a member of my family about how much is owed on my bill with account information noted. This relative is not listed anywhere in my medical records to be contacted. I have no idea how they even received an email in regards to my private information but is that legal?
A: This would be improper actions by a company hired to collect the debt.
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