Q: Would taking a company to small claims be worth it if my credit card company sides with them in a dispute?
I purchased a service a few months ago for $600 that is supposed to help you get more interviews for jobs. They rewrite your CV, interview prep, and apply to 50 jobs per week. Their guarantee is to land you a job within 90 days if you complete all the requirements in their terms. No contract was signed but their website has a TOS that says this.
I didn't make it to the 90 days because they wouldn't answer my messages and they never completed my resume. I messaged the owner of the business to give me a refund around the 45 day mark because of all the issues and his team ignoring me and he blocks me with no reply.
I message the team that since the owner blocked me if they don't refund me within 72 hours then I was gonna charge it back on my credit card. They didn't reply or refund so I filed a dispute but my CC company sides with the business because their TOS says that refunds are only eligible after 90 days and I only made it to 45 days.
A: An Arkansas attorney could advise best, but your question remains open for two weeks. The terms of service argument they make is fairly straightforward. You could check with attorneys or research on your own if there could be other possible issues you could raise. But the problem is that several hours working with an attorney could eat through more than $600 - payable win or lose. It's an individual decision. Good luck
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