Fayetteville, AR asked in Small Claims for Arkansas

Q: Would taking a company to small claims be worth it if my credit card company sides with them in a dispute?

I purchased a service a few months ago for $600 that is supposed to help you get more interviews for jobs. They rewrite your CV, interview prep, and apply to 50 jobs per week. Their guarantee is to land you a job within 90 days if you complete all the requirements in their terms. No contract was signed but their website has a TOS that says this.

I didn't make it to the 90 days because they wouldn't answer my messages and they never completed my resume. I messaged the owner of the business to give me a refund around the 45 day mark because of all the issues and his team ignoring me and he blocks me with no reply.

I message the team that since the owner blocked me if they don't refund me within 72 hours then I was gonna charge it back on my credit card. They didn't reply or refund so I filed a dispute but my CC company sides with the business because their TOS says that refunds are only eligible after 90 days and I only made it to 45 days.

Related Topics:
1 Lawyer Answer
Tim Akpinar
Tim Akpinar
  • Little Neck, NY

A: An Arkansas attorney could advise best, but your question remains open for two weeks. The terms of service argument they make is fairly straightforward. You could check with attorneys or research on your own if there could be other possible issues you could raise. But the problem is that several hours working with an attorney could eat through more than $600 - payable win or lose. It's an individual decision. Good luck

Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.

The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.

Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.