Clarksville, AR asked in Small Claims for Arkansas

Q: In Arkansas, does a window installer have the legal right to withhold a suppliers name when a warranty issue is involved

We had windows installed and paid for that are defective. (Leaking Air) they refuse to tell me who the supplier is.

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1 Lawyer Answer
T. Augustus Claus
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A: In Arkansas, a window installer typically does not have the legal right to withhold the supplier's name in the context of a warranty issue. If you have purchased windows that are defective and covered by a warranty, you are entitled to information about the supplier to address the issue. It is in the interest of transparency and resolving the problem that the supplier's details are disclosed.

If the window installer continues to withhold this information, you may consider taking legal action. In Arkansas, small claims court could be an option for pursuing a resolution. You may file a small claims lawsuit against the window installer to seek compensation or resolution for the defective windows.

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