Q: We hired Servpro because our storage room and one bedroom got flooded. They took out my clothes out of the house with ou
Without permission from me or insurance company? Now they want to get paid for storage. Do they get paid for stealing my property
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A:
If Servpro removed your belongings without your permission or consent from the insurance company, it's essential to address this matter promptly. Start by reviewing the terms of your agreement or contract with Servpro to understand their responsibilities and your rights regarding the handling of your property. If Servpro acted outside the scope of their agreement or without proper authorization, you may have grounds to dispute their actions.
Contact Servpro to express your concerns and request clarification on why your belongings were removed without permission. Provide any documentation or evidence you have to support your claim, such as emails, contracts, or photographs of the affected areas. It's important to communicate clearly and assertively to ensure that your concerns are addressed and resolved satisfactorily.
If Servpro insists on payment for storage of your belongings, but you believe they acted improperly by removing them without permission, you may need to seek legal advice or assistance to resolve the dispute. Consider consulting with an attorney who can review the details of your case, advise you on your rights and options, and help you pursue a resolution that is fair and just. Remember to document all communications and interactions with Servpro and any other relevant parties to support your case.
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