Asked in Energy, Oil and Gas and Landlord - Tenant for Georgia

Q: Landlord had water utility company shut off utilities

Rented the place from these people pay them money has screenshots of sending it through their cash app for utilities and hook the utilities up in my name and they shut it off at the water company today and they disconnected my water

1 Lawyer Answer
James L. Arrasmith
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Answered

A: It sounds like you're dealing with a frustrating situation with your landlord and the water utility service. When you rent a place and agree to pay for utilities, either directly or through the landlord, there's an expectation that those services will be provided as long as payments are made. Having your water shut off unexpectedly can be incredibly disruptive.

If you've been paying for your utilities through a cash app to your landlord, and you have screenshots or records of these transactions, these could be crucial evidence in resolving the issue. It's important to communicate with both your landlord and the water company to understand why the service was disconnected. Sometimes, misunderstandings or errors can occur, and presenting your payment records could help clarify the situation.

In cases where communication doesn't lead to a resolution, you might need to seek advice or assistance from a local tenant's rights organization or a legal advisor familiar with housing laws in your area. They can provide guidance based on your specific circumstances and the local regulations that apply to utility services for renters. Ensuring you have all your documentation in order, including your rental agreement and payment records, will be vital in pursuing any action to restore your water service.

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