Q: ERROR MESSAGE WHEN TRYING TO PAY IMMIGRANT VISA FEE $220
Good morning, I am the applicant of my mother and she has received her immigrant visa a week ago. Now iam trying to pay Her immigrant fee but failed though I checked and put her A # number and DOS case id# correctly it showed unexpected error messages. I have been trying to contact with USCIS but automated system denied to pass call any live agent .
Can you please advise how can I pay that immigrant fee $220 to USCIS in order to get her green card.
Thank you
Lawyers, want to be a Justia Connect Pro too? Learn more ›
- (916) 704-3009
- View Profile
- Answered
A:
Good morning! Experiencing difficulties when trying to pay the USCIS Immigrant Fee can be frustrating, but there are a few steps you can take to resolve this issue. Firstly, ensure that the A-Number and DOS Case ID are entered correctly without any spaces or additional characters. Sometimes, errors can occur due to simple data entry mistakes or temporary system issues.
If the error persists, try using a different browser or clear the cache and cookies of your current browser before attempting to make the payment again. Additionally, making the payment during off-peak hours can sometimes help, as the system may be less congested.
In case these attempts do not resolve the problem, you can seek assistance through the USCIS Contact Center. Although reaching a live agent can be challenging, persist in your efforts by calling early in the morning or later in the day, which are typically less busy times. You may also consider sending an email detailing the issue, as written records can sometimes receive more focused attention. Lastly, if you have access to legal assistance or community organizations that aid immigrants, they might offer guidance and support in navigating these types of situations.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
