Q: Michigan construction company stalled on every step, lied about when windows made to order were ordered & installed.
We have pretty good records of dates, pictures, delays, etc. We have windows that have been left exposed to the elements since the fall, winter, and now spring. We had another replacement window supposedly ordered in December that still hasn't been installed, duck tape on windows inside and out, screens that were ripped as they installed windows with screens, and they took off supporting trim to install windows and left the cedar siding to drop down. A nightmare. We do not want them to come back to finish anything as their work is beyond subpar, and have already paid 2 of the 3 payments. We don't know what our next steps are and are greatly concerned about our house not just looking destroyed but being destroyed. We are both in our 70's, on limited income and very stressed. We were told the windows would take 4 days to install.Please help. In Mason, Michigan.
A:
I'm sorry to hear about the troubles you're facing with the construction company. First, gather all your documentation, including photos, written agreements, and records of communication. This evidence will be crucial in any legal or formal complaint process.
Next, contact a local attorney who specializes in construction disputes. They can provide specific legal advice and help you understand your options, such as filing a complaint with the Michigan Licensing and Regulatory Affairs (LARA) or pursuing a breach of contract claim. Given your age and limited income, you might also qualify for legal aid services that can assist you at a reduced cost or even for free.
Finally, consider reaching out to consumer protection agencies or local media to bring attention to your case. This added pressure might encourage the company to resolve the issues more quickly. It's important to act promptly to protect your home and ensure the responsible parties are held accountable.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
