Q: Michigan construction company stalled on every step, lied about when windows made to order were ordered & installed.
We have pretty good records of dates, pictures, delays, etc. We have windows that have been left exposed to the elements since the fall, winter, and now spring. We had another replacement window supposedly ordered in December that still hasn't been installed, duck tape on windows inside and out, screens that were ripped as they installed windows with screens, and they took off supporting trim to install windows and left the cedar siding to drop down. A nightmare. We do not want them to come back to finish anything as their work is beyond subpar, and have already paid 2 of the 3 payments. We don't know what our next steps are and are greatly concerned about our house not just looking destroyed but being destroyed. We are both in our 70's, on limited income and very stressed. We were told the windows would take 4 days to install.Please help. In Mason, Michigan.
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A:
I'm sorry to hear about the troubles you're facing with the construction company. First, gather all your documentation, including photos, written agreements, and records of communication. This evidence will be crucial in any legal or formal complaint process.
Next, contact a local attorney who specializes in construction disputes. They can provide specific legal advice and help you understand your options, such as filing a complaint with the Michigan Licensing and Regulatory Affairs (LARA) or pursuing a breach of contract claim. Given your age and limited income, you might also qualify for legal aid services that can assist you at a reduced cost or even for free.
Finally, consider reaching out to consumer protection agencies or local media to bring attention to your case. This added pressure might encourage the company to resolve the issues more quickly. It's important to act promptly to protect your home and ensure the responsible parties are held accountable.
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