Asked in Uncategorized for Missouri

Q: can I as a house owner refuse a company to work on my house.

I have signed up for lowe’s to do siding on my house, we have not payed a thing yet, they have not done any work to date. I wish to cancel this yet they say i cannot. the payments are more than i can afford and i need away out.

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1 Lawyer Answer
James L. Arrasmith
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Answered

A: You have the right to cancel a service agreement, especially if no work has been done and no payments have been made. Since you haven’t paid anything yet and the project hasn't started, review the terms of the contract for a cancellation clause. Most agreements include a way to cancel, often within a certain period, known as a "cooling-off" period.

If Lowe’s says you cannot cancel, request an explanation in writing. They may be trying to enforce a policy or term in the contract, but understanding their reasoning can help you find a solution. You can also try contacting your local consumer protection agency or seek legal advice to see if you have additional options under state laws.

In the meantime, document all your interactions with Lowe’s and keep a record of your request to cancel. Clear communication will help you stay on top of the situation and increase your chances of resolving the issue.

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