Detroit, MI asked in Uncategorized for Michigan

Q: If I authorized a flight at one price, but the site came back and raised the price, am I still liable to pay?

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1 Lawyer Answer
James L. Arrasmith
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Answered

A: If you authorized a flight at a specific price and the site later increased the price without your consent, you are generally not obligated to pay the higher price. Your agreement was based on the original offer, and a price change after the fact can be considered a violation of the terms you agreed to. You have the right to dispute this change with the company.

Check the terms and conditions of the booking site to see if they include any clauses about price changes after booking. If they don’t, you may have a stronger case to argue that the original price should be honored. Additionally, it’s helpful to have screenshots or email confirmations that show the original price and your acceptance of it.

You can reach out to the company's customer service to explain the situation and ask them to honor the original price. If they refuse, consider escalating the matter by contacting your credit card company, filing a formal complaint, or seeking advice from a consumer protection agency.

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