Q: Cash up sent me two statements one saying they took money out of my account the other saying the bank denied it and now
Now ignoring me and I want my money back and I'm wondering if I have any legal recourse seeing as how they straight up lied to me
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A:
It sounds like you're dealing with a frustrating situation. If Cash App is sending mixed messages and refusing to address the issue, your first step should be to gather all the evidence you have, including the two statements and any other communications. This will help you build a strong case when seeking further resolution.
You can reach out to your bank and dispute the transaction directly, especially if the app took funds without proper authorization. Most banks offer protections against unauthorized transactions and may be able to help recover your money.
If you're still not getting results, consider filing a complaint with the Consumer Financial Protection Bureau (CFPB) or your local consumer protection agency. You may also want to consult with a legal professional to explore other options for getting your money back.
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