Q: This may sound silly.. but last month I placed an order on Walmart.com and they weren't able to deliver it...
So I had to cancel it. We'll it's now been over 2 weeks and they still won't give me back my full refund. I contact them nearly every day, but they keep saying "rest assured, it will be back on in 24/48 hours" while in the meantime.. I have had to go without food because they screwed up my entire meal plan for the month.. and now won't give me back the rest of my money. (It's only $69.. but thats still $69 I could be using to buy food) I have narcolepsy, so I can't drive. And have to rely on services like theirs to deliver what I need... anyways.. what actions can I take, if any.. to make them take me seriously?
A:
You should contact the Consumer Protection Division of the Office of the Maine Attorney General at (207) 626-8849 or (800) 436-2131 – toll-free in Maine.
The consumer information and mediation service accepts calls Monday through Thursday, from 9:00 – 12:00.
Best of luck. I know how frustrating these situations can be.
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