Q: I used a Rx cream and I had a very bad reaction after I only used it one time. What am I supposed to do now?
A: This response is general and not specific to any jurisdiction. If you seek state-specific law, contact an attorney licensed in your state.
First, document the reaction. Certainly take pictures. You should also make an appointment with your doctor just to make sure that no other reactions are taking place that you may not be able to see. Also, your doctor may know of other cases involving this same cream which will give you more information on whether you potentially have a products liability claim. Notify the manufacturer of your recation. A manufacturer needs this type of feedback to be able to determine if there is an issue with a product.
Keep in mind that a products liability claim requires a defective product. Often times, simple allergic reactions, while not simple to you or anyone else who has them, do not necessarily mean the product was defective.
Also, notify the pharmacy where you fill the prescription. The pharmacist can be a good source of information as well.
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