Q: Is there legal action I can take to get a refund for a product that I still (year later) haven't recieved?
I have ordered a custom guitar speaker cabinet (which takes a few months to be made) a year later, I still don't have it, have recieved emails saying they will not refund me until they sell the speaker cabinet to thus cover their costs and have said if I email them any more they will take up to 50% of that money as I purchased the product under 'their terms' (their terms actually say NOTHING about this...)
I'd like my money back and would like to know the best way - I am from England so it's made things quite hard for me. Please help, many thanks.
A:
I've just answered a remarkably similar question from a remarkably similar location. If this is not the same person who asked the other question then see the other questions for consumer law in Indiana answered by yours truly.
Best of luck!
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