Q: IN RI can they shut my power off with just a 5 minute notice from 8am- 5:30pm when they failed to properly notify bymail
When the electrician knocked on my door and said he was shutting off the power, I told him I had not been properly notified and that it was not OK with me, he ignored me and shut the power off during my upload which resulted in me losing 3 days worth of data. Next I go to the office, the office girl who just started here 3 months ago is late to work because she is suck in traffic and the maintenance man says they put notices on our door mats. I tell him they have always mailed these notices for 5 years and its going to be 85% outside with 73% humidity. I also mention that I have a international conference call at 1pm (they have know since i moved in that I work from home on computers)
I ask him to have the office girl call me. By 2pm I called the office for the 4th time and get no answer and walk to the office where the office girl has more excuses then a 13 year old teenager. My power was off from 8am until 5:30pm. I was told the new property manager was on vacation
A: It sounds like you may need: 1) A better office "girl" 2) a more consistent bill paying program, and 3) A better backup system. After you get that in order and want to file complaints with the PUC, meet with and hire an attorney to assist you in taking your power company(or whomever it is when you say "they") to task for ... all their failings that your new attorney will present.
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