Q: How do you deal with a request for a refund from a dental patient who is not satisfied with you services when?
Many times patients request refunds because they don't like how something looks or feels. This is very subjective. If the work was done to the standard of care how do you deal with this. Patients sometimes use state boards as a means to extort money from practitioners. How do you avoid this?
A: Talk to a local health care lawyer. One idea is to address this in a consent form they sign before you provide services.
Please Take Notice: I am not your lawyer unless we enter into an engagement agreement in writing. This is only general information. It is NOT legal advice, and it may not work for your specific situation. It is impossible to evaluate a legal problem without a comprehensive consultation and review of all the relevant facts and documents. I strongly encourage you to consult with a local lawyer to get legal advice and help with your specific situation at your earliest convenience. I am licensed to practice law in Arizona.
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