Greeley, CO asked in Consumer Law and Car Accidents for Colorado

Q: in accident - got massage stated price was $110. Charged $300 to ins co. Can they legally do this?

We weren't at fault in accident. Ins co for at fault person tried to negotiate the price to $200/session, massage place refused. Ins co gave us settlement and said massage would come out of that. We have tried to negotiate but massage place won't budge. Nothing in their website or ppwk says they charge triple for insurance. Had we known we would have gone elsewhere. This feels like charging above and beyond. Do we have Recourse?

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2 Lawyer Answers

A: Check the contract that you signed. If the charge is in excess of the stated price (and there are no exceptions), the increased charge does not make sense. You can challenge the charge, but the party can bring a collections lawsuit--you can defend the claim with the information that you provided. You may want to contact an attorney to negotiate and/or review your options (and the contract).

A: Big question is what the insurance paid. Some states they pay dollar per dollar. In many they pay based on Medicare. File a complaint with whoever regulates them. If you'd had a lawyer you could let them handle it. Next time, at least get a consult.

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