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Colorado Consumer Law Questions & Answers
2 Answers | Asked in Consumer Law, Libel & Slander and Civil Rights for Colorado on
Q: Can I sue for unauthorized access and threat to distribute photos?

I want to know if I can take legal action against a woman who accessed my personal photos from her 19-year-old son's phone without my consent. I had previously asked her son not to share these photos after he saved them. The woman has been harassing me and my family and is claiming she has... View More

Kia Miller
Kia Miller
answered on Mar 20, 2025

It sounds like at the very least this woman has been harassing you and your family so I would start by reporting this woman to the police if you have not already. You should be able to file a police report without an attorney.

Additionally, even the threatened disclosure of intimate images...
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1 Answer | Asked in Consumer Law for Colorado on
Q: Geico added a "undisclosed driver" to my policy despite me not knowing this person and increased my insurance premium.

I filed a complaint with the Insurance Regulatory Agency and received a very nasty letter saying I was responsible for the "services provided" to this person I have never met and does not live in my house. Geico told me to provide proof the person had insurance, which clearly I cant... View More

Matthew McKenna
Matthew McKenna
answered on Dec 10, 2024

I would ask Geico what consumer report that information came from and then contact the company to get a copy of that report. Sometimes insurance companies get this information from Lexis Nexis but could be somewhere else. The CFPB has a list of some consumer reporting agencies:... View More

2 Answers | Asked in Consumer Law, Estate Planning and Tax Law for Colorado on
Q: Hello I am trying to turn my LLC into my holding company which means I need to file Articles of Cooperation and a 2553?

Just formed my LLC and want it to be the holding company and an S corp what do I need to file and in what order?

Joel Hassell
Joel Hassell
answered on Sep 6, 2024

I mostly concur with the earlier answer provided to your question above. Here is my response with a few more notes

1) Use Your LLC as a Holding Company: Structuring your LLC to act as a holding company simply involves using it to own other businesses or assets. You don’t need to file...
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1 Answer | Asked in Consumer Law and Contracts for Colorado on
Q: I hired a shop to restore a classic Mustang - they have been paid 120K and won't finish the job? What is my recourse?

With the last payment of 10 K, I told the shop owner that this is the last check, that if there is any balance, I would pay that when I pick the car up Originally, the owner of this shop told me the restoration would be between 70k and 100k- Were now over 135k (i've paid for parts) I... View More

Michael Joseph Larranaga
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answered on May 3, 2024

Reach out to an attorney. Unfortunately, car shops are not famous for their use of clear service contracts. If you agreed upon a price you may be able to enforce it. More likely, you agreed to pay an hourly rate. Either way, you may need to consider taking the car back and taking it somewhere else.

1 Answer | Asked in Consumer Law for Colorado on
Q: Seller of vehicle did not tell me the reason the car has a salvaged title, can I get my money back
James L. Arrasmith
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answered on Mar 22, 2024

If the seller of a vehicle did not disclose that it has a salvaged title, you may have grounds to seek a refund. This typically involves proving that the seller knowingly withheld information that could affect the vehicle's value or safety. The success of getting your money back often depends... View More

1 Answer | Asked in Consumer Law, Banking and Civil Rights for Colorado on
Q: Is a non legal guardian allow to open my child’s mail?

A letter was sent to my house about my son’s credit and inquiries. I had him on a credit card as an authorized user which is no longer active. My grandmother open the mail and got concerned because she made him a savings account with a local bank I don’t even have access to and she’s worried... View More

James L. Arrasmith
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answered on Feb 5, 2024

No, it is generally not legal for a non-legal guardian to open mail addressed to a minor if they are not the minor's parent or legal guardian. Here are some key points that apply:

- Federal law prohibits the obstruction of mail, which includes opening, destroying, hiding, or stealing...
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1 Answer | Asked in Consumer Law and Real Estate Law for Colorado on
Q: I had a valid quitclaim deed a was properly recorded would that have impact on 4closure if it wasn't acknowledged
Michael Joseph Larranaga
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answered on Feb 5, 2024

Based on your statement, probably not. You stated that the deed is valid.

For real estate transactions in Colorado, a writing and signature is required. The notary creates a presumption that the signature is valid. Hence, the signature is the important part. The notary is important if...
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1 Answer | Asked in Consumer Law and Contracts for Colorado on
Q: We bought a mattress set from a mattress store, they when through credit to make payments, now they say we owe...

...the remainder before delivery, even though we set it up for payments. So we asked for our 2k that we put down back, and they said no, they get to keep it because they had to order the bed, there is nothing in the paper work that says they can do that. What can we do to get our money back.

James L. Arrasmith
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answered on Jan 18, 2024

In this situation, the first step is to review all paperwork and agreements related to the purchase and financing of the mattress set. Look for any terms about down payments, cancellations, refunds, and delivery conditions. Understanding the exact terms of your agreement is crucial.

If the...
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1 Answer | Asked in Civil Litigation and Consumer Law for Colorado on
Q: My friend pawned his truck in Co and they gave him counterfeit money theyre refusing to deal w it. he called cops

The cops are investigating what else can he do? The pawn contract is binding legal agreement.

James L. Arrasmith
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answered on Jan 9, 2024

If your friend received counterfeit money from a pawn shop in Colorado, he has already taken a crucial step by involving the police. Their investigation is important for addressing potential criminal activity. In addition to this, there are a few more steps he can take.

He should consider...
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1 Answer | Asked in Consumer Law for Colorado on
Q: Crime for package being sent but card declined?

Is it a crime if I ordered something on a website but my card didn't go through and the package was still delivered? For backstory I was placing an order for holiday gifts and the company shipped the items but my card declined due to my rent and other bills pulling out. I don't know what... View More

Tim Akpinar
Tim Akpinar
answered on Dec 10, 2023

A Colorado attorney should advise, but your question remains open for two weeks. It does not sound like a crime, because you did not expect the package - which seems to have been delivered as an oversight, and what you describe does not appear to be an intent to deceive or defraud the merchant, but... View More

1 Answer | Asked in Consumer Law and Civil Litigation for Colorado on
Q: My engine was stolen by my mechanic. Car no longer runs replacement engine ran for 50 miles blew head gasket now what?

I have proof that it's different engine my engine was video taped by car dealership 2 days prior when getting oil change. It's an engine that is not compatible with my car. My mechanic denies it but the evidence is overwhelming I contacted the police 2 days ago and they decided it was a... View More

James L. Arrasmith
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answered on Nov 25, 2023

In your situation, where you believe your mechanic stole your engine and replaced it with an incompatible one, it's understandable to be frustrated, especially since the police have deemed it a civil matter. The distinction between civil and criminal matters can sometimes be nuanced. In this... View More

1 Answer | Asked in Consumer Law, Contracts and Landlord - Tenant for Colorado on
Q: I have a storage in colorado. The owner hired other tenants to move and clean it out after I was 1 day over my move out

He didn't not file an lien. He is charging me 500 for tbe labor also he allowed them to enter my other storage to put items out of the first storage. With out my consent or knowledge.

James L. Arrasmith
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answered on Nov 24, 2023

It's important to review the terms of your storage unit rental agreement to understand your rights and the owner's obligations in this situation. Storage facility agreements usually outline procedures for late move-outs, fees, and handling of items left in the unit.

If the owner...
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1 Answer | Asked in Consumer Law, Contracts and Landlord - Tenant for Colorado on
Q: I need to know if the owner of my storage unit can charge me 500.00 for having other tenets clean out my storage after

I was 1 day over my move out day. He allowed them to access my other storage to put some of my items in it.

James L. Arrasmith
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answered on Nov 24, 2023

In Colorado, the rules regarding storage unit fees and access are typically governed by the lease agreement you signed with the storage facility. It's crucial to review this agreement to understand your rights and the owner's rights in situations like being overdue on moving out.... View More

2 Answers | Asked in Bankruptcy, Collections and Consumer Law for Colorado on
Q: Can a company in Chapter 11 garnish wages for an old disputed debt in CO?

I recently received a court order from a company that filed Chapter 11 bankruptcy to garnish my wages for unpaid debts. The debt is related to a product that didn't work, and the company has several lawsuits against it for similar issues. I received information about this debt years ago but... View More

Timothy Denison
Timothy Denison
answered on Apr 17, 2025

Yes. It is if they are continuing to operate under the supervision of the bankruptcy court.

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1 Answer | Asked in Consumer Law and Employment Law for Colorado on
Q: How to report hotel owner's deceptive practices while staying anonymous?

I am aware of a hotel owner who engages in deceptive business practices, such as not recording certain guests and pocketing cash payments. When confronted about these actions, the owner discourages questions about their authority. Other workers have noticed similar issues. I'm concerned about... View More

James L. Arrasmith
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answered on Apr 12, 2025

You’re right to be cautious when dealing with potentially illegal practices, and it’s important to protect your safety while taking action. Here are steps you can take to report the hotel owner's behavior anonymously:

**1. Contact the Relevant Authorities**: You can report this to...
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1 Answer | Asked in Landlord - Tenant, Consumer Law, Identity Theft and Real Estate Law for Colorado on
Q: Is it legal for my landlord to require access to my Cash App card and account details?

My landlord required me to allow her to take a picture of my Cash App card and gain access to my account details, including my routing number. I didn't feel comfortable doing so, but she insisted it was necessary. There is no mention of sharing financial information in my lease agreement. I... View More

James L. Arrasmith
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answered on Apr 12, 2025

It is not standard practice for a landlord to ask for access to your Cash App card or account details, and it could be a violation of your privacy and security. No landlord should have the right to access your personal financial accounts unless you have explicitly agreed to it in writing, such as... View More

1 Answer | Asked in Landlord - Tenant, Consumer Law and Contracts for Colorado on
Q: Seeking refund for rent paid via third-party portal: who is responsible?

On February 24th, I paid my rent via a third-party portal (Portal A) using my credit card's bill pay feature. On February 28th, my apartment management (Portal B) informed me they were switching to a new portal (Portal C) and instructed me to request a refund from Portal A. My request for the... View More

James L. Arrasmith
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answered on Apr 11, 2025

That’s an incredibly frustrating situation, especially when you've done everything right and are being passed between companies with no clear answers. When a payment is made through a third-party portal and then refunded, the refund should follow the same path back unless otherwise... View More

1 Answer | Asked in Consumer Law, Landlord - Tenant and Contracts for Colorado on
Q: How can I resolve a refund issue after conflicting information between portals and management?

I made a rental payment for my apartment through a third-party portal (A) using a credit card bill pay service on February 24th. On February 25th, I was informed that the apartment management (B) switched to a new portal (C). I requested a refund from portal A on February 28th, but the refund was... View More

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answered on Apr 11, 2025

That sounds like a really frustrating and confusing loop, especially when you're just trying to recover your money. Since you have written records showing both sides denying responsibility and no clear guidance in their terms, your next step should be to send a formal demand letter to both... View More

1 Answer | Asked in Animal / Dog Law, Contracts and Consumer Law for Colorado on
Q: Can I challenge a dog adoption contract for board/train fees?

I signed a contract with an adoption agency that includes a clause requiring me to pay for board and train fees, which could be as much as $1800 per month, if I return the dog, along with a behavioral assessment fee. Initially, I wasn't aware of this clause in the chaotic adoption environment.... View More

James L. Arrasmith
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answered on Apr 11, 2025

That sounds incredibly overwhelming, especially when you entered the adoption process with good intentions and now feel trapped by a clause you didn’t fully understand. In Colorado, contracts—especially those tied to emotional or high-pressure situations—can sometimes be challenged if they... View More

1 Answer | Asked in Contracts and Consumer Law for Colorado on
Q: How long can I dispute a window replacement contract?

I've signed a contract for replacement windows on 3/20/25 for $26,000. I'm having trouble getting answers about the contract terms, specifically regarding a verbal offer of 18-month free financing. I haven't communicated my concerns in writing yet. How long can I dispute or legally... View More

James L. Arrasmith
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answered on Apr 11, 2025

It’s completely understandable to feel uneasy, especially when a large purchase like this doesn’t seem to match what you were told. In Colorado, if you signed the contract at your home or somewhere outside of the seller’s regular place of business, you may have had a 3-day “cooling-off”... View More

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